March 1st, 2024
Cilio Clients,
We hope you’re well and 2024 is off to a great start!
This letter is a notification of upcoming changes to your Cilio subscription and an outline of the exciting new features and enhancements we will be delivering over the coming months.
In 2023, Cilio invested significantly in our products, people, and technology to ensure the Cilio platform will continue to be the premier solution for home improvement contractors.
Over the course of the year, we converted many clients, and each has shared that the combination of system functionality and services provided by Cilio is unmatched in the industry! For this we are honored beyond words and sincerely thankful for all your input, direction, and partnership. Getting here has been a team effort!
Going forward, Cilio has no plans to take our “foot off the gas”! In fact, if anything we’re working harder to deliver more. There are three monster-sized enhancements going public within the next 90 days! – details follow. As a sneak peek, two of the new systems will provide each client with significant value, Cilio Mobile (iOS and Android versions) and Cilio Dashboards, Basic.
For the new pricing, we had two goals:
Minimize the increase to the least amount possible while aligning our costs to ensure Cilio will maintain the same level of product development and services.
Simplify pricing to create a model where clients can take advantage of more Cilio capabilities, without having to purchase most features a-la-carte.
Please note that the updated pricing will take effect on March 1, 2024.
In closing, we are conscious that the economic climate presents varied challenges on our clients, and our goal is to navigate these times collaboratively. Should this increase place a strain on your operations, I encourage you to reach out to me personally. We are committed to working with you to find solutions that support your continued success and alleviate any undue burden during these times.
Your partnership is greatly appreciated, and we are dedicated to supporting you. Together, we will continue to achieve great things.
Warm regards,
Rick Olejnik
President & CEO, Cilio Technologies
2024 Cilio Pricing
Monthly pricing will continue to be a combination of:
NO requirement for yearly/term commitments
NO charge for users - unlimited users license
Standard Software License: $195/Mo (was $175)
And now includes ALL the following features:
Custom theme incl. company logo
Hot Buttons
PDF Editor
Project Toolkit (incl. customer online project view)
Q&A's
Activity Tracking
CiO Excelled & Batch Processing
Google Maps/ Directions/ Custom Icons
Inventory Management
Item Management
Location Tracking
Online Appointment Creator
QuickBooks Integration
Crew Payment Tracking
Unlimited Permission Roles
Dedicated Mobile App
Note: These features come with NO added monthly costs. If you'd like 1 on 1 training or setup assistance outside our available help guides, this billable service will be quoted based on your team's specific needs.
Optional Software and Interfaces: Cost varies based on client configuration.
Automated Scheduling
Data Gateway
Datawarehouse as Service
Blinds.com Integration
Costco/Centah Integration
Floorsoft Integration
MeasureSquare Integration
Text Messaging
E-Signature /Signature Tracking
Credit Card Processing
Home Depot / Leads Integration
IME Integration
Lowes Integration
Lowes IMS Notes
~ Setup and Monthly Transaction Costs may apply
Monthly Job Volume:
Cilio only includes new jobs in the monthly tally. Jobs that are cancelled within the same month do not affect your volume, and you will be charged on the first day of the next month for the previous month’s count.
Here's a sneak peek of what you can expect before the end of Q1…
Cilio Mobile App:
Our biggest upcoming changes start with the launch of a dedicated mobile app. This will be downloaded for free from the app store on Apple & Android platforms. You can expect a well-designed balance combining ease-of-use with all the job data your office teams need to see when away from their desks. Bottom line is the app makes it EASY for field teams, including your non-technical crews. Offline capabilities are a must-have, while we introduce new advantages specifically for your field techs like in-app access to their security badges, visibility of what matters to them, and quick views to crew pay and assigned work.
Cilio Mobile Measures:
In combination with our mobile app will be the release of an all-new Mobile Measure platform. This billable feature is designed to improve on the current PDF based measure templates (which can be a bit tedious to fill out in the field) with a smooth new question-based data collection method. Using just a mobile phone, your estimator will be prompted to follow a series of conditional questions featuring big buttons for fat fingers, efficient drop-down options, check boxes, and measure inputs.
Like current state templates, each category will have their own measure questions as applicable. When completed, the answers collected during the measure will populate onto a PDF doc that can be saved and sent as needed per current state. For those measuring Lowe’s Details, this also sets us up for their future “Digital Detail” initiatives. The initial release of our Mobile app and Mobile Measure is expected in late First Quarter 2024!
Cilio Dashboards & Analytics:
In today’s data-driven landscape, there is more emphasis than ever on KPI’s, performance, and understanding your business. Cilio is stepping up our game by dedicating extensive resources and introducing a whole assortment of data analytics options. You’ll see the first flavor of this soon with an optional new system-level dashboard providing exceptional and interactive views of your business.
For anyone wishing to take it a step further, we can partner with you to create an ideal data strategy, whether that’s custom reporting or dashboards. Cilio can even provide dedicated analytics resources and your own data warehouse to consolidate ALL your data from ALL sources in one location to see your business in ways you didn’t know were possible.
Auto-Scheduling:
Cilio Automated Scheduling is another highly anticipated billable feature 18mo. in the making. It removes up to 80% of the effort commonly required in “scheduling” using business and AI logic to schedule like your tenured office teams can today. In short, we find the right crews, the ideal times when they are available, and then offer those appts. to either your office team or customer to self-select online with no back-office involvement. We’ve solutioned for most of your “what about this” scheduling scenarios and look forward to showing you more after our formal launch in Q1!
We hope you’re as excited as we are about the current capabilities and new features coming soon to Cilio while we continue to raise the bar as your technology partner.
Wishing you the very best of success in 2024!