FOR IMMEDIATE RELEASE
January 21st, 2026 – Brookfield, WI — Cilio Technologies, a leading provider of production management software and services for the home improvement industry, today announced the launch of its Business Process Management (BPM) Services, a new service line focused on improving how operational work gets done after the sale.
For many home installation businesses post-sale work is where execution often breaks down. Managing orders, documentation, compliance, and customer communication at the same time creates delays, inconsistencies,and errors.
BPM Services bring structure and consistency to this critical phase. By providing a dedicated, trained team to execute clearly defined, repeatable operational processes, BPM removes day-to-day execution burden from internal teams and ensures work is completed accurately and on time.
Already in use by multiple clients, BPM Services have helped reduce operational workload, improve execution quality, and support growth without adding internal headcount. The formal launch reflects strong adoption and proven results across active programs.
BPM teams support core operational work such as validating sales and technical documents, preparing jobs for installation, aligning crews with job requirements, managing compliance documentation, confirming service schedules, handling service paperwork, verifying measurements and orders, and supporting permit preparation when required. This allows internal teams to stay focused on decisions, exceptions, and higher-value work.
“Most organizations don’t struggle with strategy—they struggle with execution at scale,” said Rick Olejnik, CEO at Cilio. “BPM removes operational drag while keeping judgment and institutional knowledge exactly where it belongs: with our clients’ internal teams.”
BPM is designed to support—not replace—existing staff and can operate within a client’s current systems or be integrated with the Cilio platform for greater visibility and workflow alignment. Engagements begin with a defined scope and expand as business needs grow.
Built specifically for the home improvement industry, Cilio’s BPM Services help organizations scale operations reliably without disrupting existing workflows.
For more information, visit Business Process Automation Service by Cilio
About Cilio
Cilio is a production management platform built specifically for the home improvement industry. By connecting people, processes, and systems after the sale, Cilio helps contractors and manufacturers execute work more efficiently, improve visibility, and scale operations with confidence.
