Manage and track your IME-sourced work with Cilio

Installation Made Easy (IME) Integration

Cilio integrates with IME

Increasingly, home improvement retailers are using IME to distribute work to home services contractors.

Cilio field service management software makes it easy for you to schedule, manage, and track your IME projects along with your other work, no matter where it’s sourced.

Automatically download sales leads from IME into your own Cilio system, where you’ll schedule and track quotes and installs, manage all paperwork, and more

Get More Done With IME and Cilio

With Cilio, you’ll save time and resources by maximizing automation and minimizing manual data entry. Here’s a list of what you can do with IME and Cilio. And we’re always listening to your ideas for new features and functionality, so if you find that something is missing, just let us know! We’re in this together.

  • Automatically import IME leads
  • See current IME status, details, and estimator within Cilio
  • Assign an estimator to IME
  • Schedule/reschedule estimates
  • Schedule/update install dates
  • Hot link to open the IME job from Cilio
  • Pass job notes/attachments to IME
  • Get special visibility in Cilio of new lead notes added in IME
  • Complete work orders
  • Cancel a work order before or after the sale

Getting Started with Cilio

You can go from overwhelmed to overjoyed in four simple steps.

1

Collaborative Discovery Meeting

Welcome aboard!

We’re going to learn how your business runs and then customize your account to meet your needs.

2

Load Your Work

Auto-import work from Lowe’s, Home Depot, Costco, or other big box partners

In addition to your big box work, our support team can also help bring in your own work and historical projects. All work in one place

3

Team Training

We’re here to help

We can train your trainer or train your office and field team directly.

4

Go-Live Support

You’re up and running

We’ll help ensure a smooth transition, and our live support agents are on standby via phone or online chat to ensure your continued success.

Ready to take your business to the next level? Sign up for your Cilio account, and we’ll get to work.

Sign Up Now

A Day in the Life with Cilio

Learn how Cilio makes life easier for your field techs, office staff, accountants, customers, and owners/executives. Check out our “day in the life” series.

Ready to Experience More Growth?

Running a successful field service management company isn’t easy. It’s easy to feel overwhelmed and fall behind, especially if you’re not investing in the right technologies and products to keep your business operating smoothly.

Read the Top Ten Failures In Field Services Businesses and learn how you can optimize your installation operations!

Top Ten Fails thumbnail

Lowe's Installer Stories

Q1 2026 Earnings: What the Big Boxes and Suppliers Are Signaling to Contractors

The first quarter earnings reports from Home Depot, Lowe’s, Ace Hardware, and other major suppliers…

Read More »

Why Lowe’s Customers Don’t Complete LTR Surveys (and What to Do About It)

If you’ve worked within Lowe’s installation programs for any length of time, you’ve likely noticed…

Read More »

Q4 2025 Earnings: What the Big Boxes and Suppliers Are Signaling for Contractors in 2026

With fiscal 2025 now in the books, earnings reports from Home Depot, Lowe’s, Ace Hardware,…

Read More »

Q3 2025 Big Box Earnings: What Contractors Can Expect Heading Into 2026

Steady demand. Careful customers. Strong signs for Pros. The Big Box retailers just released their…

Read More »

devices-top-2

Ready to see how Cilio can help your business?

See Cilio live in action.

Test Drive Cilio Today!