By Paul Wyman Over the past three decades I’ve worked with installation contractors across the country through national programs at both The Home Depot and Lowe’s Companies, Inc.. During that time, I’ve seen small contractors grow into large regional providers. I’ve also seen capable companies struggle and eventually walk away from big box work altogether. […]
By Nick Mraz: Cilio PROAdvisor Technology projects in the trades rarely fail because the software is bad. They fail because they are designed backwards. I have led six Salesforce implementations across building materials companies. I have worked inside SAP environments, Oracle systems, and custom-built ERP platforms. I have seen large enterprises over-engineer. I have seen
A ProAdvisor Perspective: Start With the Customer and Work Backwards Read More »
If you run a contracting business or manage installed sales for a franchise, you probably already use a mix of software tools. You have a CRM that helps you track leads and close deals. Accounting software keeps the books balanced. Maybe you’ve got a project management app to assign tasks. But even with all those
What Is Production Management Software? (And Why Contractors Need It Now) Read More »
Contractors today rely on technology more than ever. But most aren’t looking for a single, “all-in-one” solution to run their entire business. Instead, they prefer to mix and match tools that each excel at a specific function. A CRM for sales. Accounting software for finances. An ERP for managing inventory. Each tool is chosen because
Why Contractors Need More Than CRMs and All-In-Ones Read More »
Big box installation programs demand more than just getting the job done. To stay in good standing with the retailer, you need to deliver a consistent, professional experience for every customer. For contractors working with Home Depot, that means paying close attention to your Voice of the Customer (VOC) scores. These scores are more than
How to Improve Your VOC Scores With Home Depot (And Why It Matters) Read More »
Quality window treatments are a choice your clients make and not a must-have like a roof or water heater. This means much of their decision is based on the experience YOU provide. Being professional, organized, and timely could mean the difference of sinking or swimming in this trade. Managing leads, custom measurements, follow-ups, scheduling installations,
The Major Challenges of Window Treatments and How Cilio Helps Read More »
Running a fencing business isn’t easy. Managing leads, quote follow-up, scheduling jobs, staying on top of permits, and keeping everyone informed can be overwhelming, especially during busier seasons. As a fencing contractor, your success often comes down to how well you can juggle all the balls better than your competition. That’s where Cilio comes in.
The Major Challenges of Fencing and How Cilio Helps Read More »
When your home installation business starts to grow, so do the challenges of managing everything from leads to customer satisfaction. Cilio is a field management software with a unique approach to delivering automation that fits YOUR specific needs. Our clients are transforming their operations, saving time, reducing costs, and delivering better service to their customers.
Automate THIS! How Cilio Clients Improved Efficiency and Satisfaction Read More »
As your home installation business grows, it becomes clear that managing each job efficiently isn’t just about getting work done – it’s about keeping customers happy and loyal. In our previous blog, The Future of Home Installation Management: Trends and Innovations, we explored how technology is reshaping the future of home installation management. As technology
Automate What Matters: Boost Customer Experience and Save Time Read More »
Cilio Case Study: Best Buy Window Treatment, Ergun Aral Specialty: Blinds & Shutters Years in Business: 20 Years Region: Southern Florida Background Founded by Ergun Aral, Best Buy Window Treatments specializes in the installation of blinds, shutters, shades, and drapes. As a leading service provider for Costco, the company manages a constant flow of installation
How Best Buy Systematizes Their Workflow with Cilio Read More »
