Home Depot

The Rise of Pro Services at Big Box Stores: How Installers Can Capitalize

Home Depot, Industry News, Installer Best Practice, Lowes IMS /

Over the past few years, big box retailers like Lowe’s, Home Depot, and Costco have quietly restructured the way they serve homeowners. One of the biggest shifts? A growing emphasis on Pro services and in-home installation programs. The average customer isn’t just buying products anymore. They’re buying convenience. And that means the real growth engine […]

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How to Improve Your VOC Scores With Home Depot (And Why It Matters)

Home Depot, Leveraging Tech /

Big box installation programs demand more than just getting the job done. To stay in good standing with the retailer, you need to deliver a consistent, professional experience for every customer. For contractors working with Home Depot, that means paying close attention to your Voice of the Customer (VOC) scores. These scores are more than

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