In the world of installation services, improving customer satisfaction is becoming increasingly crucial. Customer satisfaction entails ensuring that people are pleased with the services they receive. It’s like when you have an installer install a new appliance or fix something in your home, you want to feel good about the job they did. Most of […]
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At Cilio, we’ve supported installation companies as they learned how to become a Home Depot contractor. Cilio’s direct integration with Home Depot’s Service Center simplifies the amount of work needed to handle the increased volume of work – and paperwork! Home Depot offers numerous opportunities for installation companies to grow their business. Their network of
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We are in constant conversation with Lowe’s field management and their largest national installers. We also get frequent updates from Home Depot and other big box retailers. Here is what we are clearly getting as their priorities for 2024: Customer Satisfaction Scores For Lowe’s this is the LTR metric. For Home Depot it’s VOC. And
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Ever felt like managing installation jobs is a tangled web? You’re not alone. Sure, teaming up with Home Depot has increased the amount of work received for your installation company, but managing the increased volume of tasks can get tricky, especially when toggling between multiple systems to complete work from multiple sources. Enter Cilio, a
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What Is Cilio Cilio is a web-based app designed to help installation contractors manage work from start to finish. From robust scheduling capabilities, doc management, photos, mobile access for crews, and communication for everyone you touch, we work 1/1 with you to setup the system for the way YOUR company runs. The Service Center Challenge
Making Home Depot’s Service Center Easier to Manage for Installation Contractors Read More »
The Home Depot Service Center is an online portal that shares job info with installers, satisfying the specific needs of Home Depot. It streamlines job information sharing and scheduling between installers and Home Depot. You no longer have the hassle of handling jobs by email and phone, so less chance of human error. But remember,
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