Big box installation programs demand more than just getting the job done. To stay in good standing with the retailer, you need to deliver a consistent, professional experience for every customer. For contractors working with Home Depot, that means paying close attention to your Voice of the Customer (VOC) scores. These scores are more than […]
How to Improve Your VOC Scores With Home Depot (And Why It Matters) Read More »
The first quarter of 2025 has presented a complex landscape for the home improvement industry. Major retailers like Home Depot, Lowe’s, and Ace Hardware have reported mixed results, reflecting broader economic challenges such as tariff uncertainties, inflation, and shifting consumer behaviors. For home installation contractors and remodeling professionals, understanding these trends is crucial for navigating
What Q1 Earnings Reveal About the Year Ahead for Contractors Read More »
When you install products for big box retailers like Lowe’s, Home Depot, or Costco, you open the door to steady work and strong growth potential. But that opportunity comes with real expectations. These retailers track performance and compliance closely. If you don’t meet their standards, you could lose work or even be removed from their
Managing Performance and Compliance with Big Box Sales Channels Read More »
Quality window treatments are a choice your clients make and not a must-have like a roof or water heater. This means much of their decision is based on the experience YOU provide. Being professional, organized, and timely could mean the difference of sinking or swimming in this trade. Managing leads, custom measurements, follow-ups, scheduling installations,
The Major Challenges of Window Treatments and How Cilio Helps Read More »
If you run a busy installation business, you probably know the feeling. You’ve got jobs flying in from multiple channels, office staff working both in-house and in the field, and things mostly seem to be running fine. But you have that gut feeling: some people might not be pulling their weight. You don’t want to
How to Tell the Heroes from the Zeroes In Your Office Read More »
Running a fencing business isn’t easy. Managing leads, quote follow-up, scheduling jobs, staying on top of permits, and keeping everyone informed can be overwhelming, especially during busier seasons. As a fencing contractor, your success often comes down to how well you can juggle all the balls better than your competition. That’s where Cilio comes in.
The Major Challenges of Fencing and How Cilio Helps Read More »
The latest earnings reports from Lowe’s and Home Depot provide some of the most positive news in recent years for contractors and the home improvement industry. For the first time in 2.5 years, both companies posted positive comparable sales, signaling strength in the Pro market and continued demand for home improvement projects. While large discretionary
What Lowe’s and Home Depot’s Latest Earnings Reports Mean for Contractors Read More »
Labor shortages in the home improvement industry are nothing new, but lately, they’ve been hitting harder than ever. As we look toward the next few years, one thing’s clear: skilled workers are going to be key to the success of contractors, installers, and businesses in this space. But with fewer people entering the field, it’s
On January 28th, 2025, Cilio sponsored a webinar titled “Home Improvement 2025: Challenges, Opportunities, and Solutions”. The webinar moderated by Gary White, included guest speaker Todd Tomalak (Zonda), plus a panel of industry experts that included Josh Blake (Premier Services Group) and Nick Simmons (Install Partners). Each offered real-world perspectives on labor and operational challenges.
Home Improvement Industry Forecast: 2025 and Beyond Read More »
When your home installation business starts to grow, so do the challenges of managing everything from leads to customer satisfaction. Cilio is a field management software with a unique approach to delivering automation that fits YOUR specific needs. Our clients are transforming their operations, saving time, reducing costs, and delivering better service to their customers.
Automate THIS! How Cilio Clients Improved Efficiency and Satisfaction Read More »
