Cilio

Three questions to ask about field service software for retail installers

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Of the many installation management/field service software vendors that have popped up over the years, few cater specifically to companies that install for Lowe’s, Home Depot, Costco, Ikea, or other big box retailers. This is an important distinction because installing for retailers is very different than installing for your own customer base.  The paperwork involved […]

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Lowe’s PROvider manages work from 62 stores with IMS and CiO

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Cilio Case Study: Edwards Xteriors, Forrest Edwards, Owner Company: Edwards Xteriors Specialty: Door and window installation Years in Business: 26 Growing with Lowe’s When Forrest Edwards first started Edwards Xteriors 26 years ago, it was just him and a truck. Now, his Nashville based company, which specializes in door and window installations, has six office

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8 tips to attract new business

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Like many contractors, you may have been relying on work from big-box retailers to keep your business humming for years. But providing services for the home improvement market has become increasingly competitive—and that means it’s time to find sources of business beyond retailer contracts.   While the thought of growing new business from scratch can seem daunting, it doesn’t have to be. If you take the right steps, you’ll

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Exteriors contractor weathers Lowe’s changes with Cilio CiO

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Cilio Case Study: CLP Renovations, Matt Lamberth, Owner Company: CLP Home Renovations Specialty: Exteriors, including windows and doors, siding, fencing, gutters, general home renovations Years in business: 15 years Lowe’s PROvider consolidation hits Texas CLP Home Renovations of Amarillo, Texas, is a good example of an independent contractor who has continued to thrive amid Lowe’s

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Linked Accounts

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Cilio CiO connects installers in new world of retail consolidation Announcing CiO-to-CiO integrations When Mega Plumbing, a large Lowe’s contractor in Virginia, won a contract to manage installations for more than 100 Lowe’s stores, one of their first steps was to figure out how they would handle such a large influx of new business. This

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5 ways installation contractors can diversify sales channels to protect business

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Changes are afoot for home improvement installation contractors If you’re a provider of installation services for home improvement retailers, you may be experiencing a frustrating trend (or a rewarding trend, depending on your perspective): Retailers are consolidating their installer networks, looking for ways to reduce the cost and effort of managing installation jobs. Unfortunately, this

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Making Lowe’s IMS Easier to Manage

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WHAT IS CiO?  Cilio Technologies is our company.  CiO stands for Customer Installations Online.  It’s a web-based app designed to help Installation & Service Companies manage work from start to finish. THE IMS CHALLENGE Lowe’s IMS has been a tough adjustment for many Lowe’s providers.  Getting your work online, uploading schedule dates, scanning/uploading paperwork, plus the accountability

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Automated Texting

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Many software platforms can send a text message at certain points in a workflow.  However, in typical Cilio fashion, we go above and beyond to let you design your own experience. It could be a simple one-and-done basic text to introduce yourself to a customer or remind them of an upcoming measure.  Or you can

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Ways Lowe’s Rates Their Providers and How Installers Can Excel

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Fresh out of Lowe’s 2019 Provider Summit in Mooresville this month, change is certainly in the air for Lowe’s Installation program! From the IMS portal advancements, CPO/IST staff restructuring, installer consolidation, a host of new corporate roles lead by the new CEO, programs cuts to grow other categories, this just scratches the surface to what’s

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