The Real Challenge Starts After the Sale Winning a job is only half the battle. For most contractors, the real challenge begins after the contract is signed when materials, schedules, and people all need to come together. That’s the point where even experienced teams can lose time, profit, and customer trust. Most software in the […]
How Smart Contractors Keep Jobs on Track Read More »
Over the past few years, big box retailers like Lowe’s, Home Depot, and Costco have quietly restructured the way they serve homeowners. One of the biggest shifts? A growing emphasis on Pro services and in-home installation programs. The average customer isn’t just buying products anymore. They’re buying convenience. And that means the real growth engine
The Rise of Pro Services at Big Box Stores: How Installers Can Capitalize Read More »
Running a fencing business isn’t easy. Managing leads, quote follow-up, scheduling jobs, staying on top of permits, and keeping everyone informed can be overwhelming, especially during busier seasons. As a fencing contractor, your success often comes down to how well you can juggle all the balls better than your competition. That’s where Cilio comes in.
The Major Challenges of Fencing and How Cilio Helps Read More »
Home installation companies face an ever-growing number of demands in today’s business environment. When jobs are stacking up and delays start to happen, you need an efficient way to schedule your installers where they can have the most impact. This is when Cilio’s automated scheduling can help you out of a bind. With automated scheduling,
Top 5 Reasons to Use Cilio’s Automated Scheduling Read More »
Effective job scheduling is vital to driving sales growth for home installers. Manual scheduling is prone to mistakes and missed opportunities. Failure to cluster jobs correctly based on location, routing, and team capabilities opens up huge problems. This can drive up costs, slow down job completion, and leave customers unhappy – all of which hurts
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At Cilio, we’ve supported installation companies as they learned how to become a Costco contractor. Cilio’s direct integration with Centah simplifies the amount of work needed to handle the increased volume of work – and paperwork! Being a contractor for Costco allows installation companies to grow their business. Their network of independent Service Providers gives
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Operating a Home Installation Business as an Independent Installer Versus Working with a Big Box Retailer There are distinct differences between independent home installation contractors and those who work with big box retailers like Lowe’s and Home Depot. Each has its own set of advantages, challenges, and operational requirements. Understanding these distinctions is crucial for
Pros and Cons: Independent Installers vs. Big Box Installers Read More »
Ever feel like there’s a hidden barrier complicating your home installation projects? It might just be communication! This is the backbone of any successful home installation project. From scheduling appointments to keeping clients in the loop, effective communication can make or break the entire process. At Cilio, we understand the importance of seamless communication, which
4 Most Common Communication Breakdowns in Home Installation Services Read More »
Ever wondered why customer satisfaction is so crucial, especially when it comes to Lowe’s? In the field of installation services, getting a high Customer Satisfaction Score means customers are happy, which helps build trust and keeps them coming back. It shows the installer cares about doing a great job and making customers happy, which is
How to Get Ahead in Lowes Scorecards, Surveys, and LTR Read More »
In the world of installation services, improving customer satisfaction is becoming increasingly crucial. Customer satisfaction entails ensuring that people are pleased with the services they receive. It’s like when you have an installer install a new appliance or fix something in your home, you want to feel good about the job they did. Most of
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