Installer Best Practices

A ProAdvisor Perspective: Why Some Contractors Thrive With Big Box Retailers — And Most Don’t

By Paul Wyman Over the past three decades I’ve worked with installation contractors across the country through national programs at both The Home Depot and Lowe’s Companies, Inc.. During that time, I’ve seen small contractors grow into large regional providers. I’ve also seen capable companies struggle and eventually walk away from big box work altogether. […]

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A ProAdvisor Perspective: Start With the Customer and Work Backwards

By Nick Mraz: Cilio PROAdvisor Technology projects in the trades rarely fail because the software is bad. They fail because they are designed backwards. I have led six Salesforce implementations across building materials companies. I have worked inside SAP environments, Oracle systems, and custom-built ERP platforms. I have seen large enterprises over-engineer. I have seen

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The Major Challenges of Window Treatments and How Cilio Helps

Quality window treatments are a choice your clients make and not a must-have like a roof or water heater. This means much of their decision is based on the experience YOU provide.  Being professional, organized, and timely could mean the difference of sinking or swimming in this trade.   Managing leads, custom measurements, follow-ups, scheduling installations,

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Automate What Matters: Boost Customer Experience and Save Time

As your home installation business grows, it becomes clear that managing each job efficiently isn’t just about getting work done – it’s about keeping customers happy and loyal. In our previous blog, The Future of Home Installation Management: Trends and Innovations, we explored how technology is reshaping the future of home installation management.  As technology

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Blog image showing man and woman working on counters

6 Payment & Quoting Challenges Faced by Home Installation Companies

Building quotes and taking payments are the lifeblood of any home installation company. Without the right system in place, payment collection is often a headache for both customers and installers. Customers may face difficulties with payment methods, forgetting to pay on time, or dealing with confusing invoices.   Installers, on the other hand, often struggle with

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